Without change, there can be no improvement or added value. It’s the same for measurement. Without it, HyperLeveraging performance can’t exist. Without improved performance, products go stale or obsolete, and companies begin to wilt and eventually die.
Measurement can be a tricky little subject because it begs the questions: What do we measure? How precise should our measurements be? When do we measure? Do we measure everything all the time or just random samplings?
Herein lies the truth about measurement: the tighter the measurement tolerance, the more exact the analysis must be. Thus, the more exact the measurement process, the more costly and time consuming it becomes. Therefore, to leverage measurement, we must deconstruct the problem and assess the resources at hand. It starts with understanding the how, why, what, when, and even sometimes the where of measurement.
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