Human resources’ dirty little secret is the failure of 90% of performance review systems to honestly confront employees’ dysfunctional attitudes and behaviors. Brian Lee Keep Your Nurses and Healthcare Professionals for Life
Red Ink Behaviors are the working manners, habits and styles that can directly and negatively impact the bottom line. I’m talking about money—lots of it. Imagine these players in your workplace ...
• Mary is usually late for her shift two to three times a week.
• George spends a good part of his day talking about his latest extreme sports venture.
• Susan knows just about everything about a patient’s family that anyone could imagine and she gleans the information in chatty phone calls with them.
• Cindy just can’t seem to “remember” the way the doctor wants the procedure trays and room set up.
• Madison’s motto is if it doesn’t move, she doesn’t have to either.
• Isabella reworks her paperwork so many times that you want to grab it and do it yourself.
• Martha doesn’t respond to any issue until it moves into chaos.
• Nancy likes to give off bits and pieces of information, often withholding a critical piece.
• Laura gets in a real snit if you sit in her chair, use her pen or take your break before she gets to.
• Denise sounds like she’s always talking in a foreign language, yet you know that she speaks the one that you are fluent in.
• Cathy cuts everyone off, never letting anyone get her point across.
• Sam leaves his co-workers and managers “guessing” what he really means.
• Jamie puts down every new idea that is presented at a staff meeting.
• Susie routinely “forgets” to give you your messages. • Tom waits until the last minute to do any project,
then gets others to drop whatever they are doing to assist him. • Bertha ... Bertha is just ready to take the opposite point of view on anything—it doesn’t matter what.
Does any of this sound familiar? Welcome to Red Ink Behaviors, a true curse of just about every workplace.
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